Diagnostic Fee
Diagnosis Fee or Hardware or Software Installation
$75
First, please know that this $75 diagnosis / bench fee is waived if you choose to repair your equipment with us. We will install and test any piece of hardware or software you bring in, regardless of where it was purchased.
Boutique PCs require extra love and care. The work on them can be labor intensive but is a labor of love. We take it very seriously. We'll do thorough checks on all components, fittings, water blocks, pumps and radiators. We can go further by measuring and benchmarking your system to make sure that your fluid pressure, fan orientation and temperatures are operating within specification. We can also test overclocks and ensure system stability.
Please note that these kinds of diagnostics and repairs take time. Remain open-minded regarding completion time frame when you bring us a project in this scope. We can do it faster and do it right or we can take our time and deliver perfection.
Proceeding with a repair after diagnosis is billed at our regular rate, $150/hr.
Custom Loop Diagnostics
An in-depth diagnostic of your custom loop PC
$100 - $300
General Clean
A general cleanup of your PC to squeeze it for better performance!
$150 - $200
Computer running slow, but with no malicious software to blame? A general cleanup may be the solution! We get rid of all the ‘junk’, modify startup applications to get your computer ready to use faster, update your software, and make sure you have virus protection installed.
Windows Operating System Move / Data Migration / HDD to SSD Clone
Yes, we’re one of the few who can move your entire Windows operating system!
$175 and up
Our data migration service is useful when you need to transfer large amounts of data from an old hard drive / computer to a new one. There are many ways to go at this and a lot of it depends on what operating system you’re coming from and moving to. Macs are generally handled differently than Windows PCs. Linux operating systems can have their own challenges as well.
We can also move your entire Windows operating system from an old PC to a new PC. There are caveats to this and some situations where this is not the best option, but we will consider it when evaluating your job and discuss the options with you. If moving the entire OS is not an option, we will move the data manually and look at reinstalling your applications. Both of these options are valid options, it just depends on what your end-goal is.
This price bracket also covers us cloning your spinning platter hard disk drive to a solid-state hard drive. For standard Windows 10 clones from an old HDD to an SSD, we will generally charge $175 plus the cost of the drive you purchased. Again, this all depends on what drive we are selling you, what operating system / computer you have, and what how labor intensive it is to change the hard disk drive on the computer. iMac computers are obviously much more difficult to disassemble, and we will charge appropriately for that level of difficulty.
Laptop Disassembly Work / Virus Removal / OS Install
This covers virus removal, operating system installation or work involving full disassembly of a laptop
$150 and up
If your laptop needs complete disassembly: Our disassembly prices range from $150-250 if we must perform work on a laptop that needs to be completely disassembled. For example: you may have a dead motherboard in a gaming laptop. That laptop can be pretty time consuming to work on properly so we charge appropriately.
If you have a virus: Viruses can sap your resources and leave your computer struggling, as well as putting your personal information at risk. Viruses come in many forms, and we have solutions for all of them!
Option A) We will make every effort to remove the malicious software from your computer while keeping all of your programs, data and settings intact.
Option B) When the malicious software cannot be removed, or if you simply want a guarantee that it’s 100% gone, we can back up your data, reinstall Windows, and reinstate your data after ensuring that it’s not infected. You will be responsible to reinstall all of your programs, but it’s like having a brand new computer again!
Either option will include installation of free virus protection.
If you just want a fresh installation of an OS: Whether it’s Linux, Windows 10 or Mac OS, a great tool to use in our repertoire is performing a clean installation of any operating system from the ground up. If this is because a virus made your system completely unusable or if this is because you simply want to refurbish a laptop, we have your back!
Data Recovery
Information Search and Rescue!
$200-$500
In the case of possible catastrophic data loss we have powerful tools and skilled technicians to recover your important files. If your hard drive is showing signs of failure, we will be able to confirm whether or not this method may be necessary for you. If you have a separate storage device (ie: an external hard drive, another computer) we may be able to move the data from your failing drive to a new location! Don't have another device? No worries, we have storage solutions available for purchase!
Drive Sanitization
Hard drive wipe
$30
Do you need a hard drive erased for ever and ever and ever? We can do that for you! We use a sanitization method that was originally defined by the US National Industrial Security Program (NISP) to ensure your confidential data won't be compromised!
“Handle with Care” projects / iMac Disassembly
This package is usually reserved for more labor intensive work.
$300
Do you have multiple problems with your computer or have a big iMac computer that needs serious work? Anything that can’t be summed up in just one of our other options? Is this job particularly labor intensive and needs to be handled with only the upmost care? Then this is the right price bracket for your problem!
This “Handle with Care” package is our worst-case scenario package. We’ll get your computer back up to speed with a charge of $250 (plus the cost of any hardware upgrades you request). If the price ever needs to exceed this cost, we’ll discuss it with you to ensure it’s something you want to do!
Home Services
In-Home Services
$150/hour
Do you prefer to have work performed in your home? We provide all of our regular services, as well as servicing home networks, audio/visual setups and more – available in your home at an hourly rate. One hour minimum charge applies.
“Trip Charge” aka Pickup / Delivery
We'll come pick it up for you, one rate, both ways!
Delivery includes set-up of your repaired equipment and reattachment of any peripherals your computer was connected to (example: wireless printers). Please note that anything requested beyond this point may incur our "Home Services" rates.
$20 Prescott Valley
$25 Prescott and Dewey/Humboldt
$30 Chino Valley, Paulden, and Mayer area
From water-cooled gaming rigs to beautiful, color coordinated, "themed" computers that are built to fit your exact tastes and needs, we are well known for custom building meticulously constructed machines that balance price to performance. Water-cooling, RAID configurations, SLI setups, we got your back!
Everyone’s needs are different. Let us schedule a consultation with John to discuss your needs and budget, and we can find a custom computer solution for you! There can be a lot of specifics and nuance that we’ll want to discuss with you so please arrange a sit-down with the owner, John!
Begin the process of building your custom PC here: https://www.pcsimplicity.net/custom-builds/
Everyone’s needs are different. Let us schedule a consultation with Amber to discuss your needs and budget, and we can find a custom website solution for you! There can be a lot of specifics and nuance that we’ll want to discuss with you so please arrange a sit-down with the manager, Amber!
Begin the process of building your custom website here: https://www.pcsimplicity.net/web-and-graphic-design
Custom Website Design
Custom website development and design